Health & Safety on ServiceNow
Safer Work. Smarter Compliance. One Platform. Turn safety from a risk into a differentiator, with ServiceNow and Monochrome driving the experience.
When health and safety lives in multiple systems, incidents get lost, audits stretch out and momentum dies.
ServiceNow’s Health & Safety suite centralises incident reporting, hazard tracking, audits and corrective actions.
At Monochrome we layer in real engagement, so self‑service is immediate, teams stay aligned, and risk doesn’t just get managed, it disappears.
Build a Safer, More Accountable Workplace.
Explore the key moves that cut incidents, boost compliance, and make safety everyone’s job, not just a tick-box exercise.
Book a fit check call
ServiceNow Health & Safety is a unified platform for incident and near‑miss reporting, hazard and risk management, case handling for return‑to‑work, permit‑to‑work workflows and audit scheduling, all built on the Now Platform.
Fast, simple, and built for real-world risks.
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Map your safety events: incidents, near-misses, and hazard checks
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Build a unified portal for staff, supervisors, and safety leads
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Design clear, plain-language workflows everyone can follow
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Automate approvals, reporting, and alerts
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Launch mobile entry, dashboards, and real-time metrics
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Improve continuously as results roll in
If your portal looks fine but adoption is low, this is for you. Grab the brochure and get a simple path to fewer tickets, happier users, and an ROI you can be proud of.
Who Benefits from Modern Health & Safety?
Frontline workers, safety leads, HR, and compliance teams. With one simple portal, every user sees, reports, and resolves issues, faster, safer, and with fewer steps.
Employees
Report incidents quickly, track status and stay informed
Safety Teams
Manage investigations, actions, audits and risk in one workspace
HR & Compliance
Link safety incidents, return‑to‑work and wellbeing programmes
Operations & Facilities
Track permits‑to‑work, hazards and assets with clarity
Workplaces are under pressure, hybrid models, rising regulation, hidden risk. Legacy safety tools are disjointed and slow.
Health & Safety brings everything, reporting, actions, compliance, analysis, into one platform so you move from reactive to proactive.
We’re not just ServiceNow implementers, we’re Engagement Experts.
We combine both bottom‑up (process, configuration) and top‑down (user journeys, engagement design) strategies to deliver solutions that feel intuitive and drive measurable outcomes.
Health & Safety That Drives Real Change
Expect quicker incident response, higher reporting rates, stronger compliance, and a safer workplace. Your team spends less time on admin and more time keeping people safe.
Faster Legal Intake
Requests go in through one portal, escape no one’s inbox.
Higher Self‑Service
Knowledge and virtual agents handle common questions early.
Reduced Risk
Matters and contracts are tracked with audit and compliance built in.
Better Visibility
Leaders see demand, workflows, and SLAs live in dashboards.
Frequently Asked Questions
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Can employees report incidents via mobile?
Yes. Reports, near‑misses and hazard checks can be submitted using the Employee Center or Now Mobile app.
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Does this support permit‑to‑work or risk assessments?
Yes. The solution includes JSA, permit workflows and risk‑matrix tools for proactive hazard management.
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How do we measure success?
Metrics include incident counts, days since last injury, corrective‑action completion, time to resolution and audit statuses.
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Is it suitable for multiple industries?
Yes. It supports manufacturing, healthcare, retail, field service and more with domain separation and configurable modules.
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Does this integrate with HR or GBS modules?
Yes. It links naturally with HR case management, employee records and shared‑service portals for full visibility.