Now Mobile

Let employees request, approve and resolve, no matter where they are. One app. Total control. Read More
Now Mobile

Now Mobile, ServiceNow in Every Pocket

Let employees request, approve and resolve, no matter where they are. One app. Total control.

What Now Mobile Means

Today’s workforce is mobile. Now Mobile puts ServiceNow’s power in everyone’s hand, requests, tasks, approvals, search, and self‑service all on one simple app.

Monochrome designs Now Mobile for clarity and speed, so your teams can solve, approve and update instantly, reducing bottlenecks, raising adoption and keeping work in motion.

Want to Boost Adoption and Productivity from the Shop Floor to the Boardroom?

Book a Now Mobile review and see how you can make ServiceNow the easiest way to get work done, wherever your people are.

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What is Now Mobile?

Now Mobile is the ServiceNow app that brings key HR, IT, workplace and service requests into one simple mobile experience.

Instead of hunting through portals, forms or emails, people can search, request, approve and track from their phone.

It turns ServiceNow into a “do it and move on” app for employees on the go, not another system they dread opening.

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How We Deliver Now Mobile That Works

We don’t just switch on the app. We design it around real moments.

  • Find the top tasks that make sense on mobile
  • Design tap-first journeys with clear language and actions
  • Configure requests, approvals and notifications by audience
  • Link to Employee Center, HR, IT and Facilities flows
  • Test on real devices with real users in real conditions
  • Roll out in stages and improve based on live usage data
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Download the Monochrome Decision Pack

Every ServiceNow service, product, and proof point in one place. Clear, jargon-free, and ready to drop in front of decision makers who want the full picture fast.

Download Brochure
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Who Benefits from Now Mobile?

Now Mobile is for teams who hate slowing work down just because someone is away from their desk. HR, IT, Facilities, Finance and GBS leaders who care about completion, not clicks. And for employees, managers and field staff who simply want to get things done on their phone, quickly and safely.

Employees

Request support, track updates and solve tasks wherever work happens.

Managers

Approve on the go and get real-time notifications to keep work moving.

HR, IT and Facilities

Handle cases, requests, and issues from mobile and see all open work in one place.

Field and Frontline Workers

Capture issues, upload evidence, and check assignments with minimal clicks.

Why you need Now Mobile

Work is no longer tied to a desk, but too many ServiceNow experiences still are.

Now Mobile fixes that. It lets people get answers, approve requests and raise issues from wherever they are, in seconds.

That means fewer delays, fewer side channels like WhatsApp or email, and faster resolution across HR, IT and workplace services. In short: more work done, less time lost to “I’ll do it when I’m back at my laptop.”

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What results can you expect?

Done well, Now Mobile feels almost invisible. People use it to approve, request and report without thinking about the system behind it. You should expect fewer delays, faster turnaround on everyday tasks, less noise in side channels, and clearer evidence that ServiceNow is actually supporting how your organisation works in real life.

Faster Approvals

Work never waits for someone to get back to their desk.

Higher Self-Service

More requests and queries solved on the first try.

Better Adoption

Employees choose the app, not email or workarounds.

Quicker Fixes

Issues and tasks are logged and tracked immediately.

Frequently Asked Questions

  • Does Now Mobile work on both iOS and Android?

    Yes, fully supported on all major platforms.

  • Can we configure our own tasks and notifications?

    Absolutely, fully customisable for all user groups and roles.

  • Is it secure for sensitive work?

    Yes, uses ServiceNow’s enterprise security, single sign-on and data controls.

  • Does it integrate with Employee Center and HR/IT apps?

    Yes, fully integrates with all ServiceNow modules and flows.

  • Can we measure adoption and usage?

    Yes, dashboards track downloads, logins, completed tasks and more.

Contact Us

Submit the form most relevant to your enquiry or simply email hello@monochrome.co.uk