Transform Your Digital Experience with the Kinetic Platform and Monochrome’s Expertise

Let’s be honest: most PRM systems feel like homework. They’re difficult to navigate, confusing, and totally forgettable. And guess what? If using your partner portal feels like a chore, your partners won’t stick around. But here’s the good news, you don’t need to rebuild the whole thing. You just need to redesign the experience. At Monochrome, we take the powerful functionality of ZiftONE and wrap it in UX that partners actually enjoy. Here are 5 simple UX tips that’ll turn your PRM from “ugh” to “wow.” Tip 1: Cut the clicks Fewer steps = more action.If it takes six clicks to register a lead or find a campaign, you’ve already lost them. Design flows that get your partners where they want to go in seconds, not sessions. Tip 2: Personalise the experience Generic = forgettable.Show partners what’s relevant to them, campaigns by tier, content by segment, updates by location. Personalisation increases engagement and makes partners feel seen. Tip 3: Make navigation brain-dead simple If they need a manual, it’s broken.Use clear labels. Predictable layouts. Smart search. The faster they find what they need, the more likely they are to actually use it. Tip 4: Keep it clean and consistent Design speaks louder than words.Avoid visual noise. Stick to a clean design system. Consistency builds trust and trust builds loyalty. Tip 5: Onboard like a human Don’t throw them into the deep end.Use guided onboarding, simple tooltips, and “just in time” content. Your partners should feel supported, not overwhelmed. Bonus tip: Don’t just plug in ZiftONE, design around it ZiftONE is powerful. But when you combine it with thoughtful UX design? That’s when your PRM becomes your competitive edge. At Monochrome, we don’t just implement ZiftONE. We make it beautifully usable. Most PRMs underdeliver not because of bad tech, but bad UX. If you want your portal to be loved (not tolerated), UX is the upgrade you need. Contact Monochrome today and let’s fix the experience together. Ready to upgrade your partner management? Follow us on LinkedIn for more insights.

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