Mondelēz Employee Center is Voted Best Portal Winner!

Mondelēz Employee Center is Voted Best Portal Winner!

We’re thrilled to share that the Mondelez Employee Center, developed by Monochrome in close partnership with Mondelez International, has been recognised by ServiceNow as a Top 3 Single Departmental Portal in their 2025 Best Employee Portal Contest!

With over 8,000 ServiceNow customers worldwide, the competition was intense, and the standard of submissions was nothing short of exceptional. That’s why this recognition means so much. It validates our commitment to building user-first employee experiences that simplify complexity and elevate everyday moments at work.

Watch the Award Winning Pitch Video

As part of the contest, we submitted a video showcasing the vision, design, and impact behind the Mondelez Employee Center. It was a major highlight of our submission and we’re excited to share it with you:

A Portal Designed for People, Not Just Processes

The Mondelez Employee Center isn’t just a transactional hub, it’s a human-centric experience built with empathy, clarity, and purpose. From personalized content and clean navigation to a visual identity that reflects the Mondelez culture, we designed every element to make work feel more connected and intuitive.

And the feedback from ServiceNow said it all:

“The quality of all the submissions exceeded our expectations… but your Pitch Video, ingenuity, and dedication truly blew us away.”ServiceNow Executive Sponsors

Download the Case Study

Want to see how we did it? Download our detailed case study to explore the approach, technology, and outcomes that helped secure this top-three shortlist.

We’re thrilled to be recognised for this work – but more importantly, we’re proud to have helped Mondelēz International create an experience their employees truly value. If you’re planning your own HR transformation, this is the kind of impact we’d love to help you achieve.

Follow us on LinkedIn for more ServiceNow insights.

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Monochrome Wins Best ServiceNow Single Department Employee Portal!

As a leading ServiceNow Partner, we’re excited to announce a major win.The Mondelēz International Employee Center, designed and delivered by Monochrome, has officially been named Best Single Department Employee Portal in ServiceNow’s 2025 Best Employee Portal Competition. This recognition goes beyond a proud moment, it confirms our position as a top-tier ServiceNow Partner. Not only were we shortlisted. We won.And not just any category. We claimed the top spot in a competition judged by ServiceNow itself. So what does this mean? For starters, it validates our belief that exceptional outcomes come from putting users first.It proves that great design can drive real business impact.It shows what happens when a ServiceNow Partner goes beyond the brief, combining strategy, creativity, and execution in equal measure.At Monochrome, this is what we do. We lead with design.We back it with experience. And we deliver results that hold up to the highest standards, including ServiceNow’s.As a recognised ServiceNow Partner, we’re proud to bring that same level of excellence to every project.Want to see what made the difference?Watch the Award-Winning Pitch Video to explore the vision, strategy, and delivery that led to the win. See why we won See how a ServiceNow Partner can take your Employee Center to the next level and win awards doing it. Download the Full Case Study Explore how we approached this global transformation, what we learned, and how the portal continues to drive value across a workforce of 90,000+. Download Case Study Ready to Transform Your Employee Experience? If you’re looking to reduce deflection rates, cut call centre load, and build something your employees actually want to use, this is your sign. Partner with the team that just won the industry’s highest ServiceNow honour for single department portals. We’re here to guide you, challenge assumptions, and help you get more out of what you already have. Let’s create a portal your business (and your users) will thank you for. Get in touch today! Follow us on LinkedIn for more ServiceNow insights.

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