Raise & Manage Tickets On The Go. Fast!

Pronto is a exciting new app that empowers users to raise and manage tickets from their mobile device with maximum efficiency.

The app leverages the powers of the ServiceNow API via a decoupled javaScript interface. It is highly maintainable and requires no customisation in the ServiceNow back-end.

If you’d like a demo of this awesome product, simply use the contact form or book a meeting with a member of our team.

Decoupled Apps

Decoupling is the practice of using the back-end functionality with an entirely custom front-end (typically built with a javaScript framework).

Whilst this might ring customisation alarm bells, it’s actually a remarkably efficient way to deliver an interface to fulfils a need that you’ll never get out-of-the-box with ServiceNow.

Because the front-end is pure javaScript, it’s actually easier to maintain than minor customisations done within the ServiceNow framework.

More About Decoupled Apps

Our Core Services

Our Full Capability Map

Milica Preradović

ServiceNow Developer

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Pronto is a fantastic example of Monochrome’s deep understanding of the ServiceNow platform, our UX and UI design skills and both our front and back-end development capabilities.

Presentation Pack

We've packaged all our services and products up into a single download for your convenience. You are free to use and share them as you wish (provided they retain the Monochrome branding).

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Each deck comes with PDF, PPTX and PNG file formats.

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Simply pick an available slot that's convenient for you and a member of our team will be happy to discuss our services with you.

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