Employee Center

What is Employee Center?

The Employee Center Portal, powered by ServiceNow, provides employees with a centralised hub for accessing information, collaborating with colleagues, and engaging with the company’s brand.

A well-designed user experience (UX) within the portal is key to improving communication, increasing efficiency, and nurturing a positive work environment.

By leveraging ServiceNow’s Employee Center Portal, organisations can create a unified digital experience that prioritises clear communication and a positive user experience.

Why Should I Upgrade?

Fundamentally the Employee Center delivers the opportunity for your business to unite all your ServiceNow-enabled departments within a single interface.

Furthermore, the introduction of the Unified Taxonomy means that the versatile Dynamic Topic pages can now serve both Requests and Knowledge articles to the user in a single view, whilst the Pro license brings additional powerful functionality via features such as Content Automation and Campaigns.

From an end-user perspective, the portal is fresher, more navigable, and, with little Monochrome magic, can become a true embodiment of your company’s brand and values.

If you’re considering upgrading from the Service Portal to the Employee Center, our team would be delighted to answer any questions you have.

“Monochrome were brought in by ServiceNow to help us develop our HR Portal at HSBC. They managed to keep the Portal on brand for HSBC and helped us to integrate SAP Essentials as part of it.”

Paul Torres

Engagement Manager, HSBC HR Portal

Why Choose Monochrome?

In the relatively short time since its release, Monochrome has already delivered Employee Center builds to an impressive number of enterprise clients.

Our deep understanding of the product combined with our renowned design and UX abilities ensure that the portal is structured, configured, and themed in the way that best supports your business.

Following a detailed discovery process, we’ll explore all the options available to you via multiple Ui prototypes whilst we listen to and action your feedback along the way.

Should the need for customisation arise along the way (and it almost certainly will), we’ll explore both the business case and technical implications of each request and present you with the best out-of-the-box alternative. This empowers you to make a truly informed business decision on any customisation you’d like to take into development.

We call this approach ‘Box Clever’.

Our Core Services

Our Full Capability Map

Jade Wood

Head of Operations

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We’ve built numerous Employee Centers over the last year. From an operations perspective, these are my favourite projects. Our team’s solutions continue to amaze me. We’ve got it down to a fine art.

Presentation Pack

We've packaged all our services and products up into a single download for your convenience. You are free to use and share them as you wish (provided they retain the Monochrome branding).